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Accessibility & communication support

Contact us to request an accessible format, communication support or help arranging an appointment. You can also tell us about a barrier you encountered.

Email info@legalroute.ca

Request a format or communication support

Tell us which information or service you need, what format or support would help and how you prefer to hear from us. For example, you can ask for a more readable electronic copy of a document or a different way to communicate with our office.

We’ll discuss a suitable format or support with you and provide or arrange it in a timely manner, at no more than the regular charge for the information. Please ask us how to share any sensitive supporting information.

Plan your appointment

Accessible parking is available outside our Brampton office at 2074 Steeles Avenue East, Unit 17. If you’d like to discuss access or another way to meet, email us before your appointment. Virtual appointments are available where appropriate.

View office and appointment details

Report a website or service barrier

Email accessibility feedback. Tell us the page, document or service involved, what was difficult to use and how you would like us to respond. If you need support to give feedback or receive our response, tell us what would help.

For another way to reach the office, see our Contact page. Ask us how to share sensitive information. See our Privacy Policy.

Recruitment accommodation

Accommodation is available on request during recruitment. For recruitment accommodations, email careers@legalroute.ca or see Careers.